SMS Terms

Program name: PitchToList Account Texts. Messages come from PitchToList and always name PitchToList.

What we text, who gets it and when:

• Verification codes: to anyone who adds, confirms or changes a mobile number on their account (sellers confirm theirs before a home can go live), each time they ask for a code.
• Pitches ready to compare: to a seller who turned on texts about their homes, once per home, when that home's pitches are ready to compare.
• Reminder to compare: to the same seller, once per home, about 3 days later, only if they have not yet told us their decision for that home.
• Invitation to pitch: to an agent who turned on texts for invitations and results, once per invitation, with the invitation email (an invitation made overnight waits until 8 AM in the home's local time).
• Pitch due reminder: to the same agent, once per pitch, with the reminder email, 4 hours before the pitch is due.
• Shortlisted: to the same agent, once per pitch, when a seller shortlists it.
• Chosen: to the same agent, once per pitch, when the seller chooses them; the text never names the seller or the street, and the seller's contact details are in the agent's dashboard.
• New message: to the same agent, once per pitch, the first time a seller messages them about it.

We send no marketing or promotional texts.

Message frequency varies. Verification codes: one text each time you ask for a code, limited to 5 an hour per number. Seller notices: up to 2 texts per home, only after you turn them on. Agent notices: at most one of each kind per invitation or pitch, only after you turn them on.

Msg and data rates may apply. Reply STOP to opt out, HELP for help.

You agree to receive verification texts at a number when you enter it on PitchToList next to this notice: "By entering your number you agree to receive verification texts from PitchToList at this number. Msg and data rates may apply. Reply STOP to opt out, HELP for help." We record that consent with the number, date and time.

Sellers get texts about their homes only after they turn them on, with the "Text me about my home" button on the page of one of their homes, next to this notice: "Text me when my pitches are ready to compare, and one reminder 3 days later if I have not decided. Up to 2 texts per home from PitchToList. Msg and data rates may apply. Reply STOP to opt out, HELP for help." They are off until then and need a confirmed mobile number. A seller can turn them off again on a home's page, or reply STOP. A new number on the account turns them off until the seller turns them on again. We record that consent with the number, date and time too.

Agents get the agent texts in section 1 only after they turn on "Text me invitations and results." for a confirmed mobile number, on the last step of verification or on the Account page, next to this notice: "Text me when I am invited to pitch, a reminder before my pitch is due, and when a seller shortlists or chooses me, plus new seller messages. A few texts per home from PitchToList. Msg and data rates may apply. Reply STOP to opt out, HELP for help." The switch is off until the agent turns it on. An agent can turn it off there at any time, or reply STOP, and a new number on the account turns it off until the agent turns it on again. It is never a condition of verification, invitations or buying credits. We record that consent with the number, date and time too.

Consent to receive texts is not a condition of buying anything. Sellers never pay, and agents can buy pitch credits without agreeing to texts. Sellers confirm their mobile number by text before a home goes live; if you cannot or do not want to receive texts, write to support@pitchtolist.com and we will look for another way to confirm your identity.

Only enter a mobile number that is yours or that you are authorized to use. If you give up or change the number, update it on your account so texts do not go to someone else.

You opt in on screens that sit behind sign-in, so here is what each one looks like. These are examples, not live forms: each is drawn from the same words the real screen shows.

• Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT) to any text to opt out. We will send one message confirming it, and no more texts after that. You can also ask support to stop texts.
• Reply START or UNSTOP to opt back in.
• Reply HELP for help. You can also write to support@pitchtolist.com.

If you opt out, you will not receive verification codes, so you may not be able to confirm a new number until you opt back in.

Supported on major US carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and can depend on your carrier, device and coverage. US mobile numbers only.

We use your number only to send the texts described here and to run your account. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the provider that delivers our texts. See the Privacy Policy.

We may change these SMS Terms. We will post the new version here and, for a material change, tell you before it applies. These SMS Terms are part of the Terms of Service.

Questions about texts: legal@pitchtolist.com. Help with your account: support@pitchtolist.com.

By mail: PitchToList LLC, 8401 Maryland Dr Ste S, Richmond, VA 23294.